FAQ
Frequently Asked Questions (FAQ)
What are the delivery times?
We prepare each order with the utmost care. Orders are generally dispatched within 24 to 48 business hours. Delivery times then vary depending on the carrier and your destination country.
You will receive a confirmation email containing a tracking number as soon as your order is shipped.
Do you ship internationally?
Yes. We ship to many countries.
Shipping costs and delivery times are calculated automatically at the time of your order.
Do the clothes fit true to size?
Our clothes are designed according to the specific cuts of each model.
We recommend consulting the size guide available on each product page.
Can I return an item?
Yes.
You have 14 days after receiving your order to request a return, provided that the garment has not been worn, washed, or damaged, and that it is returned in its original condition.
To learn about the complete procedure, please consult our return policy.
How do I care for my QIYYAM clothes?
Care instructions are indicated on the garment's label and on its product page.
Generally, we recommend washing at a low temperature to preserve the quality of the fabrics and the colorfastness.
Are your clothes suitable for daily wear?
Yes, absolutely, that is the very essence of our brand.
Our collections are designed to accompany daily life. We pay particular attention to the choice of materials, comfort, and cuts to offer clothes that are pleasant to wear throughout the day.
Why did you choose capsule collections?
We believe it's better to own a few well-designed garments than a wardrobe full of pieces that are difficult to combine.
Our collections are designed to work together. Each top can be worn with each bottom, allowing you to easily create several cohesive outfits from just a few pieces.
How can I contact customer service?
Our team is available to answer all your questions before or after your order.
You can contact us directly from our Customer Support page or via our contact form. We strive to respond as quickly as possible.
Why choose QIYYAM?
QIYYAM was born from a simple desire: to create men's clothing that combines sobriety, comfort, and quality.
We prioritize carefully selected materials, timeless cuts, and capsule collections designed to last, in order to offer clothes that you will enjoy wearing every day.